News & Important Info
Recent article in the latest issue of Pulse Magazine: "Babel: The Voices of a Medical Trauma," a moving article about a patient's medical trauma experience viewed through different lenses, can be found here.
MACRMI in the news! An academic medicine blog, The Wing of Zock, interviewed Evan Benjamin, M.D. of Baystate Medical Center about CARe and MACRMI. The entry can be found here.
New Blog Entry: View our latest blog entry, Transparency as Healing: A Powerful TED Talk.
Read an article from March 3, 2013 in the Business Telegram about MACRMI, the CARe program, and CARe's many benefits.
Oregon's House and Senate have passed medical malpractice reform legislation to enable CARe-like programs in their state. Read an article here, and the full legislation to be signed by the Governor here.
Request a speaker to present the CARe approach to your organization.
MACRMI's 1st Annual CARe Forum Materials: Thanks to all who attended our First Annual Forum! We have the following materials available:
- Dr. Woodward and Dr. Sands's PowerPoint Presentation; and Keynote Speaker Jeffrey Driver's PowerPoint Presentation.
- The audio recording with synced slides is available on the right hand side of our Blog & News section.
- Algorithms and other materials referenced at the Forum can be found in our Resource Library.
- The patient video will be posted here in the near future.
Testimonials
“Massachusetts hospitals are committed to always improving the quality and safety of the care they provide to patients. Aside from being fair to caregivers and patients, MACRMI's communication, apology, and resolution initiative will help advance this fundamental quality-improvement agenda by fostering open discussion among clinicians about the causes of adverse outcomes and the steps that need to be taken to avoid them in the future.”
Massachusetts Hospital Association
"CARe recognizes a universal truth: we are all in this grand effort of patient care together. And only by honoring that truth will we break down the barriers to make tomorrow’s patient care safer for our patients and all those committed to their care."
Richard C. Boothman, Executive Director of Clinical Safety, University of Michigan Health Services
"Our work at the Coalition has highlighted the value of the CARe model in preserving healing relationships between patients and their clinicians after an adverse event. We have also seen the potential for deep learning from adverse events as a consequence of the change in the organizational culture related to those events. This can significantly accelerate the pace of improvements in patient safety."
Massachusetts Coalition for the Prevention of Medical Errors
“Compassion, honesty, and transparency are at the core of healing relationships. CARe speaks to our need to treat patients and families with respect and dignity when a preventable medical error occurs. Because 1/3 of physicians have experienced a medical error occurring to themselves or a loved one as a patient, CARe also speaks to what clinicians want for themselves and family members.”
Randolph Peto, MD, MPH, Medical Director for Quality and Patient Safety, Baystate Medical Center
