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At our Spring 2017 Forum, Michelle Mello, co-author of the article Patients' Experiences with Communication-and-Resolution Programs After Medical Injury, presented on how patients viewed CRPs after participating in them. In response to the findings in this publication, MACRMI amended several of its best practices and algorithms in order to try to better serve patients. The article has been published in JAMA Internal Medicine, along with a video from the authors. Please click below to download it.

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