The increased transparency that comes hand in hand with CARe leads to improved patient safety as well as an improved rapport with patients, and better public relations. (Visit the About CARe page for details.) The culture is one which has been shown, in particular at the University of Michigan Health Systems, to lead to greater satisfaction among clinicians, and to enhance recruitment and retention.
An approach such as CARe provides an opportunity to address and heal the emotional impact of errors on health care providers. Click here to download a 2007 article in the Joint Commission Journal on Quality and Patient Safety on this topic. Click here to download "Guilty, Afraid and Alone--Struggling with Medical Error," an article in the New England Journal of Medicine on how patients, families and clinicians can move beyond feelings of guilt, fear and isolation.
There is also clear evidence of reduced malpractice claims. For insight into the experience at the University of Michigan Health Systems, click here to download "Liabilty Claims and Costs Before and After Implementation of a Medical Error Disclosure Program in the Annals of Internal Medicine, August 2010.