Massachusetts Institutional Registry

This is a registry for Massachusetts Institutions or practices committed to the CARe approach. Contact information is provided below for patients to reach out to these institutions with questions or concerns.

If you would like to make a change to an existing listing in our Massachusetts Institutional Directory please email us to request the changes.

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Institution	City	Contact Person (Risk Management/Patient Relations)
Sturdy Memorial Hospital	Attleboro, MA	Risk Management, Health Care Quality 508-236-7903
Beth Israel Deaconess Medical Center	Boston, MA	Patient Relations, Health Care Quality patientrelations@bidmc.harvard.edu 617-975-9750
Brigham and Women's Hospital	Boston, MA	Patient and Family Relations, PFR Representative (617) 732-6636
Baystate Franklin	Greenfield, MA	Manager, Quality, Health Care Quality 413-733-2232
Beth Israel Deaconess - Milton	Milton, MA	Patient Advocate, Health Care Quality 617-313-1360; 617-696-4600, ext. 1360
Beth Israel Deaconess - Needham	Needham, MA	Patient Relations, Health Care Quality patientrelations@bidneedham.org 781-453-6200
Newton Wellesley Hospital	Newton, MA	Patient Liason, Patient Relations, 617-243-6205
Baystate Wing	Palmer, MA	Patient Relations, Health Care Quality 413-284-5295
Baystate Medical Center	Springfield, MA	Patient and Guest Relations, Health Care Quality 413-794-5456
Atrius Health	Various; Main Office Auburndale, MA	, Corporate Patient Relations http://www.atriushealth.org/contact-us/patient-concerns-coordinators 617-559-8440
Baystate Mary Lane	Ware, MA	Manager, Quality and Risk Management, Health Care Quality 413-967-2153
Baystate Noble	Westfield, MA	Patient Relations, Health Care Quality 413-568-2811 x 5510

Massachusetts Institutional Registry

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