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Massachusetts Alliance for Communication
and Resolution following Medical Injury

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Massachusetts Institutional Registry

This is a registry for Massachusetts Institutions or practices committed to the CARe approach. Contact information is provided below for patients to reach out to these institutions with questions or concerns.

If you would like to make a change to an existing listing in our Massachusetts Institutional Directory please email us to request the changes.

Search the Registry:

Institution City Contact Person (Risk Management/Patient Relations)
Sturdy Memorial Hospital Attleboro, MA Risk Management, Health Care Quality

508-236-7903
Beth Israel Deaconess Medical Center Boston, MA Patient Relations, Health Care Quality
patientrelations@bidmc.harvard.edu
617-975-9750
Brigham and Women's Hospital Boston, MA Patient and Family Relations, PFR Representative

(617) 732-6636
Baystate Franklin Greenfield, MA Manager, Quality, Health Care Quality

413-733-2232
Beth Israel Deaconess - Milton Milton, MA Patient Advocate, Health Care Quality

617-313-1360; 617-696-4600, ext. 1360
Beth Israel Deaconess - Needham Needham, MA Patient Relations, Health Care Quality
patientrelations@bidneedham.org
781-453-6200
Newton Wellesley Hospital Newton, MA Patient Liason, Patient Relations,

617-243-6205
Baystate Wing Palmer, MA Patient Relations, Health Care Quality

413-284-5295
Baystate Medical Center Springfield, MA Patient and Guest Relations, Health Care Quality

413-794-5456
Atrius Health Various; Main Office Auburndale, MA , Corporate Patient Relations
http://www.atriushealth.org/contact-us/patient-concerns-coordinators
617-559-8440
Baystate Mary Lane Ware, MA Manager, Quality and Risk Management, Health Care Quality

413-967-2153
Baystate Noble Westfield, MA Patient Relations, Health Care Quality

413-568-2811 x 5510

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